Honest answers.

How are they made?

Nothing we sell exists until you order it. Our tees and hoodies are printed on demand on GOTS-certified organic-cotton Stanley/Stella blanks, and not a day before. There is no warehouse of unsold shirts waiting to be discounted or destroyed. That's the whole idea: you order it, it gets made, it's yours.

How long until it arrives?

Two honest numbers instead of one vague one: printing takes 2 to 5 business days, and shipping inside the EU usually takes another 2 to 7. So most orders land inside two weeks, often faster. But a made-to-order shirt will never match next-day delivery, and we won't pretend otherwise.

You'll get a tracking link by email the moment your order ships. If it seems to be missing, check your spam folder first. Tracking emails love it in there.

What does shipping cost?

Exactly what our print partner charges us. You see the real rate at checkout before you pay, and we don't mark it up. We'd rather show you an honest shipping line than hide it inside the prices.

How do I get the size right the first time?

The trick that actually works: take a shirt you already love, lay it flat, and measure it chest and length. Then compare those numbers with the size chart on the product page. Every product has one. That beats guessing from height and weight every time.

Two things worth knowing about our blanks. The tees are a medium unisex fit and run true to size. The hoodies are a relaxed cut, so if you're between sizes and don't want the oversized look, take the smaller one.

Getting this right matters more with made-to-order clothing than with warehouse stock, which is why we put this answer near the top.

Can I return my order?

Your shirt does not exist until you order it. Nobody printed it in advance, and if it comes back it does not go onto a shelf for the next person. So the kindest thing for both of us is to get it right the first time. Take a shirt you already own, lay it flat, measure the chest and the length, and check those numbers against the size chart on the product page.

If it still is not right, you have 14 days from delivery to change your mind under EU consumer law, and you do not need to give a reason. Two conditions, stated plainly: you cover the return shipping, and the piece comes back unworn and unwashed.

Wrong size? Write to us before you send anything back. A size exchange is usually faster and cheaper for both of us, and it keeps a made shirt in the world.

hello@norrwild.com, and we will sort it with you within a day or two.

My order arrived damaged or wrong. What now?

That one's on us, entirely. Send a photo of the problem to hello@norrwild.com within 14 days of delivery and we'll print and ship a replacement at no cost to you. No returning the faulty piece, no forms, no debate.

How do I care for the print?

Wash cold, inside out, and skip the dryer when you can. The prints are made to age with you. Treated gently, they'll fade the way good jeans do, not the way cheap prints crack.

Are the cabins yours too?

We hand-pick the cabins and tell their stories, but you book each one directly with its owner. We're not a booking platform and take no commission. Think of the cabin pages as a well-kept address book for the quiet north.